Mobiloan User Guide
FAQWhat's NewHome Page
  • Mobiloan User Guide
  • GETTING STARTED
    • Introduction
    • Installation & Login
      • Device Compatibility
      • Multiple Container Support
    • Home Screen Navigation
    • Help and Support
  • SETUP & CONFIG
    • Setup Menu
      • Allps Setup
      • Billing Module
      • Branch Setup
      • Category Setup
      • Commission Setup
      • Company Setup
      • Document Setup
      • Insurance Setup
      • Loan Product Setup
      • Loan Purpose Setup
      • Payout Method Setup
      • Repayment Method Setup
      • Role Setup
      • Sudonum Setup
      • Transaction Setup
    • App Configuration
  • MAIN MENU
    • Origination Menu
      • New Loan
        • Step 1 - New Loan
        • Step 2 - Credit Enquiry
        • Step 3 - Affordability
        • Step 4 - Product
        • Step 5 - Client
        • Step 6 - Transaction
        • Step 7 -Documents
        • Step 8 - Signature
      • Payout Process
        • Step 1 - Payout Review
        • Step 2 - Debit Order Contract Creation
        • Step 3 - Payout Account Configuration
        • Step 4 - Payout the Loan
      • Active Loans
      • My Evaluations
      • Search Active
      • Quotation
    • Collection Menu
      • All Active Tickets
      • My Assigned Tickets
      • Search Single
      • Search Multiple
    • Transaction Menu
      • Client Ledger
        • Loan Ledger
        • Allps Promissory
      • Purchase Sale
      • Reconcile Transactions
      • Search Transactions
    • Reporting
      • Tools & Features
        • Basic Features
        • Google Sheets Integration
        • Year Agnostic Date Filters
        • Report Based SMS's
      • Custom Reports
        • Create New Using Designer
        • Custom SQL on blank template
        • Create a Standard Copy
        • Official Table Schema
      • Advanced Reporting
        • Insurance Report
        • Standard SMR
        • Profit and Loss Report
    • Tools Menu
      • Commission
      • Bulk Hold
      • Messaging
      • Data Export
      • Payroll Remittance
      • Voice Calling
      • Audit Log
      • Fileshare
      • Asset Register
    • Maintenance Menu
      • Client
      • Loan
      • Agent
      • Area
      • Device
      • Employer
      • Supplier
      • User
  • ONLINE LENDING
    • Introduction
    • Configuration Steps
      • Step 1 - Enable branches for online lending
      • Step 2 - Add a new `WebApp`
      • Step 3 - Complete the Workflow
        • General Configuration
        • Category and Branch Configuration
        • Online Payroll Configuration
        • 🎨Web app Customization
  • ✨AUTOMATION
    • Background Schedulers
    • Email Verification
  • Digital Bank Statements
  • INTEGRATION PARTNERS
    • Amplifin
    • Insurance Providers
    • Experian
    • Xpert Decision Systems
    • Finch Technologies
    • Sudonum
    • SACRRA
    • NCR
  • Network Security and Infrastruture
    • Policies and Implementation
  • Disclaimer
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  • Windows PC or Laptop
  • Android Cellphones or Tablets
  • iPhone or iPad
  • MacBook or iMac

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  1. GETTING STARTED
  2. Installation & Login

Device Compatibility

Windows PC or Laptop

Requirement
Details

Operating System

  • Windows 10 and 11 are supported.

Recommended Specifications

  • Minimum of 4GB RAM.


Android Cellphones or Tablets

Requirement
Details

Models

  • Any mainstream device from a reputable manufacturer such as Samsung, Xiaomi, Lenovo, Huawei etc.

Android Version

  • Version 5.1 minimum (8.0 or above recommended).

Specifications

  • Minimum of 2GB RAM and 1.4GHz processor

Screen Space

  • A large tablet (10 inches) is recommended. For mobile devices, a minimum of 5.5 inches is recommended.


iPhone or iPad

Requirement
Details

Device Model

  • iPhone X upwards or iPad Air 3 and newer.

Operating System

  • We support the 3 latest iOS/iPadOS versions. Currently, iOS/iPadOS 11.0 and above are compatible. For optimal performance, use version 14.0 or later.

Support for iOS versions 11, 12 and 13 will be dropped in the near future. ⚠️


MacBook or iMac

Requirement
Details

Operating System

  • macOS High Sierra or later


Internet Requirements

To ensure optimal performance, Mobiloan requires a stable internet connection. We recommend a minimum download and upload speed of 10 Mbps. For the best experience, a speed of 50 Mbps or higher is ideal. A reliable connection is essential for full access to all Mobiloan features.

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Last updated 5 days ago

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