Installation & Login

Keywords: Mobiloan Installation; Enrollment Link; Device Configuration; User Login

Welcome to the Mobiloan Installation Guide. This guide provides step-by-step instructions to help you successfully install and configure Mobiloan on your system.

Step 1 - Downloading Mobiloan

First, download the Mobiloan app onto your device. As a cross-platform application, Mobiloan offers multiple download links below—selecting the appropriate one will either start the download or redirect you to the relevant download site.

iPhone or iPad

Android Smartphone or Tablet

Windows Desktop or Laptop

MacBook or iMac

Device Compatibility

For further details on Mobiloan's hardware requirements, please refer to our FAQ linked below. Ensuring your hardware meets the necessary specifications for any software is a recommended practice.

https://faq.mobiloan.io/general/what-are-the-system-requirements

Multiple Containers

Experienced desktop users might consider adding multiple Mobiloan containers to manage several Mobiloan applications concurrently. For download links, consult our FAQ section.

https://faq.mobiloan.io/general/how-do-i-enable-multiple-mobiloan-containers-on-my-desktop-pc

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Step 2 - Obtaining an Enrollment Link

To access Mobiloan for the first time on a new or unregistered device, you'll need an enrollment link.

If you attended our initial training program, you would have received a unique enrollment key. Use this key to sign in and enroll your device, otherwise, this link can be generated by either yourself or a Management User (User with Device Maintenance Rights).

Once you have the enrollment link (or have generated the QR Code), simply copy and paste the enrolment link (or scan the QR Code) and you'll be automatically redirected to the Mobiloan login page.

The enrollment process is simplified as outlined in the following diagram:

New Device Creation

You will require a user to create a new device for you in the `Mobiloan Home Page > Maintenance Menu > Device`.

For help with creating a new device, consult our FAQ section:

https://faq.mobiloan.io/getting-started/how-to-download-and-install-mobiloan#step-1-create-a-new-device-in-mobiloan

Once you've created the device, you will be prompted to select a share method which comprises of either email, SMS or link - for which you will be able to share the enrolment link with another user. For guidance on creating a new user, select the link below

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Step 3 - First Time Login

New User Creation

Steps to Log in for the First Time:

1. Enter the first six digits of your ID number as your User ID.

2. Leave the Password field blank.

3. Click the "Login" button to proceed.

After completing these steps, you will be redirected to the Client Profile Page to update your login password.

Updating Your Login Password:

1. Review your profile details—if any required fields (marked with “*”) are missing, fill them in.

2. Click "Next" to proceed.

3. Set a new login password and confirm your changes.

Once completed, you will have successfully set up your account and can log in using your new credentials.

The login process is summarized in the diagram below.

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Login video tutorial

Watch the video tutorial below for a clear demonstration of the documented process.

YouTube Training Video- The Log In Screen

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Mobiloan Pages: main; device_selection; operator_selection