Search Single

Searching for a Specific Client's Collection Tickets

To locate a particular client's collection ticket profile, use the Search Search feature.

How to Search for a Client’s Collection Tickets ?

1. Select the Search Single option from the Collection Menu.

2. Select a search method from the drop-down menu.

3. Enter the corresponding details, such as the client's name, account number, or another unique identifier.

4. Click "Search" to retrieve the relevant collection tickets.

Select a search method and enter the corresponding unique identifier.

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Viewing and Actioning Collection Tickets:

Mobiloan will then display all collection tickets associated with specified client in a results screen - shown below.

For more information on the results screen functionality, select the link below:

Understanding and Leveraging the Search Results Screen in Mobiloan | FAQ

Select an entry on the table open the Collection Ticket Screen, where you can review details and take necessary collection actions.

For more information on actioning a collection ticket, select the link below :

All Active Tickets | Mobiloan User Guide