Mobiloan User Guide
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  • Mobiloan User Guide
  • GETTING STARTED
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  • MAIN MENU
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  • ONLINE LENDING
    • Introduction
    • Configuration Steps
      • Step 1 - Enable branches for online lending
      • Step 2 - Add a new `WebApp`
      • Step 3 - Complete the Workflow
        • General Configuration
        • Category and Branch Configuration
        • Online Payroll Configuration
        • 🎨Web app Customization
  • ✨AUTOMATION
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  • INTEGRATION PARTNERS
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  • Network Security and Infrastruture
    • Policies and Implementation
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  1. MAIN MENU
  2. Collection Menu

My Assigned Tickets

PreviousAll Active TicketsNextSearch Single

Last updated 2 months ago

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Welcome to the My Assigned Tickets Screen!

This interface allows you to view all collection tickets that have been assigned to you by other users.

When taking action on a collection ticket, you have the option to assign it to another user—whether because they are better suited to handle it or because their role primarily involves managing overdue collections.

It's essentially the same as the screen - however serves as a filter, ensuring that users only see tickets specifically assigned to them.

Actioning a collection ticket

Ultimately, this interface is designed to help users quickly locate overdue installments and take appropriate collection actions on the corresponding collection tickets.

For more details, click the link below.

All Active Tickets
All Active Tickets | Mobiloan User Guide
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