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Introduction

Online Lending

We at Mobiloan offer a browser based solution which allows you to expand your business by allowing clients' from around South Africa to create an online loan application!

This guide will take you step-by-step through configuring your Online Web App within Mobiloan. Before we get started, let's take a quick look at some key concepts to help you understand the process better.

  1. How does it work?

  2. Website Layout

  3. Additional Features

How to configure my online web app?

We've created a user-friendly website template for you which can be customized within Mobiloan. All you need to do is set up your lending details, such as the types of loans offered, branches, and related categories.

Select the page link below for further documentation on the configuration process ->

Configuration Steps

Once you've finished setting everything up, reach out to our support team at support@mobiloan.io. We'll double-check that your website domain is active and accessible to anyone with an internet connection.

You may configure your online website such that

The applications filled out online will be pulled through to your Mobiloan App. Once the client signs and submits, which means that all applications signed and submitted online applications will appear as an Originated Loan in the Active Loans section of Origination.

Simplified Workflow

  1. Client Applies online using the website published on the web.

  2. Upon successfully completing the online application process, the loan application get's fed into Mobiloan under the Active Loans option located in the Origination Menu.

  3. The operator will then review the details of the loan application, and may then approve and payout the loan.

The Origination and Payout of an online application follows the same procedure as with in person loans due to the shared workflow.

Website Layout

We've created a standardized website template wherein our developers will integrate your company logo and name, and harmonize your company colors with the website design. You will also be able to customise the appearance and colours of your online web app within the Configuration Workflow.

For more customization options, click on the page link below:

🎨Web app Customization

Additional Features

1. Multi-instance Branch Routing: Multiple online application forms can be configured to direct applicants to specific branches as per company policy.

2. WhatsApp Support: Online users can access convenient support through WhatsApp chats. Incoming messages will be routed to the dedicated WhatsApp number associated with Mobiloan.

3. Promotional Incentives: Run targeted promotions by offering promo codes linked to specific loan products with attractive interest rates.

4. Streamlined Pre-approval: Avoid unnecessary application time with our pre-approval feature. Simply submit your basic information, desired loan amount, income, and expenses to receive a preliminary eligibility assessment.

5. Digital Document Upload: Seamlessly attach required documents directly to your online application for faster processing.

6. Secure OTP Verification: Every application requires mobile phone verification via a unique, time-sensitive One-Time Password (OTP) for enhanced security.

7. Optional Voice Signature Capture: Enhance convenience by adding voice signature capture as an optional step in the application process. Users can choose to enable or disable this feature based on their preference.

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