Mobiloan User Guide
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  • Mobiloan User Guide
  • GETTING STARTED
    • Introduction
    • Installation & Login
    • Home Screen Navigation
    • Help and Support
  • SETUP & CONFIG
    • Setup Menu
      • Allps Setup
      • Billing Module
      • Branch Setup
      • Category Setup
      • Commission Setup
      • Company Setup
      • Document Setup
      • Insurance Setup
      • Loan Product Setup
      • Loan Purpose Setup
      • Payout Method Setup
      • Repayment Method Setup
      • Role Setup
      • Sudonum Setup
      • Transaction Setup
    • App Configuration
  • MAIN MENU
    • Origination Menu
      • New Loan
      • Payout Process
      • Active Loans
      • My Evaluations
      • Search Active
      • Quotation
    • Collection Menu
      • All Active Tickets
      • My Assigned Tickets
      • Search Single
      • Search Multiple
    • Transaction Menu
      • Client Ledger
        • Loan Ledger
        • Allps Promissory
      • Purchase Sale
      • Reconcile Transactions
      • Search Transactions
    • Reporting
      • Tools & Features
        • Basic Features
        • Google Sheets Integration
        • Year Agnostic Date Filters
        • Report Based SMS's
      • Custom Reports
        • Create New Using Designer
        • Custom SQL on blank template
        • Create a Standard Copy
        • Official Table Schema
      • Advanced Reporting
        • Insurance Report
        • Standard SMR
        • Profit and Loss Report
    • Tools Menu
      • Commission
      • Bulk Hold
      • Messaging
      • Data Export
      • Payroll Remittance
      • Voice Calling
      • Audit Log
      • Fileshare
      • Asset Register
    • Maintenance Menu
      • Client
      • Loan
      • Agent
      • Area
      • Device
      • Employer
      • Supplier
      • User
  • ONLINE LENDING
    • Introduction
    • Configuration Steps
      • Step 1 - Enable branches for online lending
      • Step 2 - Add a new `WebApp`
      • Step 3 - Complete the Workflow
        • General Configuration
        • Category and Branch Configuration
        • Online Payroll Configuration
        • 🎨Web app Customization
  • ✨AUTOMATION
    • Background Schedulers
    • Email Verification
  • Digital Bank Statements
  • INTEGRATION PARTNERS
    • Amplifin
    • Insurance Providers
    • Experian
    • Xpert Decision Systems
    • Finch Technologies
    • Sudonum
    • SACRRA
    • NCR
  • Network Security and Infrastruture
    • Policies and Implementation
  • Disclaimer
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  • Welcome to User Maintenance
  • Additional Options

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  1. MAIN MENU
  2. Maintenance Menu

User

User Maintenance

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Last updated 8 days ago

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Welcome to User Maintenance

In Mobiloan, Users represent system operators—such as loan originators, evaluators, payers, and other roles—with defined access rights and permissions.

The User Maintenance module allows you to add, edit, or remove users within your Mobiloan instance.

As shown in the screenshot below, all existing users for your branch or instance will appear in the Branch Users table.

Selecting a user from the table will present you with several administrative options, including:

  • Reset Password – Reissue the user’s login credentials.

  • Reset Signature – Clear and allow re-capture of the user's digital signature.

  • Reset Portrait – Remove and update the user’s profile photo.

  • Delete / Merge – Remove the user or merge their profile with another if necessary.

For more information on how to create a new user - slect the FAQ Link below :


Additional Options

Select the options button to view the available aggregation options:


Additional Options - Loan Summary

This option allows users to view the number of loans done , as shown in the screenshot below.


Additional Options : Role Summary

This option allows users to view a summary of the number of users assigned to each role, as shown in the screenshot below.


Additional Options - Role Comparison

This feature allows you to compare the rights and permissions of two different roles, as shown in the screenshot below.


Additional Options - User Audit Logs

View Updates and changes made to users by selecting the Audit log option.

For more information on evaluating an audit log, select the page link below:

Audit Log
In order to access the user options, select the secondary options button
The role comparison of the Junior Originator and Branch Manager role.
How to create a new user in Mobiloan? | FAQ
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