Mobiloan User Guide
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    • Introduction
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      • Step 1 - Enable branches for online lending
      • Step 2 - Add a new `WebApp`
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On this page
  • Welcome to Sudonum Setup
  • Step 1 - Assign a Target Number
  • Step 2 - Configure a Greeting Message
  • Step 3 - Click the "Update" primary button to save the changes.

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  1. SETUP & CONFIG
  2. Setup Menu

Sudonum Setup

PreviousRole SetupNextTransaction Setup

Last updated 3 months ago

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Welcome to Sudonum Setup

This step provides a front-end configuration interface for a Mobiloan Administrator or an experienced Super User to manage Sudonum settings for a specific branch that has already been added to Mobiloan.

Sudonum is a service provider that facilitates SMS messaging and voice calls within your Mobiloan application. To ensure a successful integration, users must follow these configuration steps

Step 1 - Assign a Target Number

  • Specify the target number associated with the branch in the appropriate column of the Sudonum Table.

  • This dedicated number will handle all SMS and voice call communication for that branch.

Step 2 - Configure a Greeting Message

  • Set up a greeting message that will be played for outgoing calls.

  • The greeting should be relevant and aligned with the branch’s communication policies.

Step 3 - Click the "Update" primary button to save the changes.

Sudonum Number Generation and Pricing

When you select "Update", a Sudonum Number will be automatically generated.

What is a Sudonum Number?

  • This number serves as the masking number, meaning it will be used for SMS and voice calls instead of displaying the actual branch number.

  • It ensures privacy and secure communication between the branch and clients.

Pricing Information

  • Each Sudonum Number is billed at a flat rate of R20 per month.

  • This cost is fixed regardless of the number of calls or messages sent through the Sudonum service.

By proceeding with this update, you acknowledge that a new Sudonum Number will be generated and the corresponding monthly fee will apply.