Split and dual mandates

Choosing the promissory type

In this section, we will quickly review the various promissory mandate creation types offered by Mobiloan. When you reach the mandate creation step in the payout workflow, depending on the selected repayment method and category settings, Mobiloan allows you to create the following types of promissory mandates.

These options can be selected from the dropdown menu shown below.

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Promissory Options - Quick Guide

• Choose Single for standard repayment - Best for clients with a stable primary bank account who prefer a standard repayment setup.

• Choose Split to divide payments into two smaller amounts with extended duration - use when a client wants to lower their regular installment amount and extend payments over more periods.

• Choose Dual to duplicate payments across two bank accounts - Ideal for clients switching banks or uncertain which account will receive their income, ensuring collection continuity.

Single	1 contract / mandate for the full repayment amount	Standard repayment – full installment taken from one account	Simple, straightforward debit order
Split	2 contracts / mandates, each for half the installment amount	Repayment period is effectively doubled; each installment is split in half across contracts	Useful when reducing regular cashflow burden
Dual	2 contracts / mandates, each for the full repayment amount	Both accounts are debited for the full installment simultaneously	- If one succeeds and one fails → repayment updates with the successful debit - If both succeed → system prevents over-collection and refunds/adjusts extra payment accordingly

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