Introduction
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As an end user, we encourage you to take the time to explore the relevant sections of this User Guide to fully understand Mobiloan’s capabilities and effectively train your staff.
To help you get started efficiently, we’ve outlined key sections to explore based on your role and specific needs.
Managing overdue loan repayments and tracking delinquent clients
Operations Managers, Senior Originators, Branch Managers
Updating account balances, checking transactions, handling refunds, and changing
Branch Managers, Super Users
Viewing advanced branch reports and generating custom reports
Super Users, Branch & Operations Managers
Managing client and loan options, editing attributes, ands
General Users (All Roles)
Manage branches, entities, client categories, loan fees, and agent commissions.
Super Users only
Additionally, staying up to date with the latest advancements will help you make the most of new features—be sure to visit our What's New website for updates.
For those just getting started, our FAQ website is a valuable resource, offering a curated list of common questions asked by new users. You can access these resources using the links below.
If our documentation doesn’t fully meet your needs or if you have a specific question and would like a more personalized response from our development or support team, please don’t hesitate to contact us at the email address below. We’d love to hear from you!
