Mobiloan User Guide
FAQWhat's NewHome Page
  • Mobiloan User Guide
  • GETTING STARTED
    • Introduction
    • Installation & Login
    • Home Screen Navigation
    • Help and Support
  • SETUP & CONFIG
    • Setup Menu
      • Allps Setup
      • Billing Module
      • Branch Setup
      • Category Setup
      • Commission Setup
      • Company Setup
      • Document Setup
      • Insurance Setup
      • Loan Product Setup
      • Loan Purpose Setup
      • Payout Method Setup
      • Repayment Method Setup
      • Role Setup
      • Sudonum Setup
      • Transaction Setup
    • App Configuration
  • MAIN MENU
    • Origination Menu
      • New Loan
      • Payout Process
      • Active Loans
      • My Evaluations
      • Search Active
      • Quotation
    • Collection Menu
      • All Active Tickets
      • My Assigned Tickets
      • Search Single
      • Search Multiple
    • Transaction Menu
      • Client Ledger
        • Loan Ledger
        • Allps Promissory
      • Purchase Sale
      • Reconcile Transactions
      • Search Transactions
    • Reporting
      • Tools & Features
        • Basic Features
        • Google Sheets Integration
        • Year Agnostic Date Filters
        • Report Based SMS's
      • Custom Reports
        • Create New Using Designer
        • Custom SQL on blank template
        • Create a Standard Copy
        • Official Table Schema
      • Advanced Reporting
        • Insurance Report
        • Standard SMR
        • Profit and Loss Report
    • Tools Menu
      • Commission
      • Bulk Hold
      • Messaging
      • Data Export
      • Payroll Remittance
      • Voice Calling
      • Audit Log
      • Fileshare
      • Asset Register
    • Maintenance Menu
      • Client
      • Loan
      • Agent
      • Area
      • Device
      • Employer
      • Supplier
      • User
  • ONLINE LENDING
    • Introduction
    • Configuration Steps
      • Step 1 - Enable branches for online lending
      • Step 2 - Add a new `WebApp`
      • Step 3 - Complete the Workflow
        • General Configuration
        • Category and Branch Configuration
        • Online Payroll Configuration
        • 🎨Web app Customization
  • ✨AUTOMATION
    • Background Schedulers
    • Email Verification
  • Digital Bank Statements
  • INTEGRATION PARTNERS
    • Amplifin
    • Insurance Providers
    • Experian
    • Xpert Decision Systems
    • Finch Technologies
    • Sudonum
    • SACRRA
    • NCR
  • Network Security and Infrastruture
    • Policies and Implementation
  • Disclaimer
Powered by GitBook
On this page
  • Recommended Sections
  • Additional Documentation
  • What's New Website
  • FAQ - Frequently Asked Questions Website

Was this helpful?

  1. GETTING STARTED

Introduction

PreviousMobiloan User GuideNextInstallation & Login

Last updated 3 months ago

Was this helpful?

As an end user, we encourage you to take the time to explore the relevant sections of this User Guide to gain a thorough understanding of Mobiloan’s capabilities and to effectively train your team. To help you get started quickly and efficiently, we’ve organized key sections tailored to your role and specific needs.

Recommended Sections

By diving into the sections most relevant to you, you’ll be able to maximize Mobiloan’s potential and streamline learning processes.

Roles
Specific Needs
Documentation
  • Junior and Senior Originators

  • Creating a New Loan

  • Paying out a Loan

  • Monitoring active loans

  • Loan Evaluations

  • Loan Quotations

  • Branch Managers

  • Operations Managers

  • Monitoring open collection tickets

  • Viewing assigned tickets

  • Actioning overdue collections

  • Branch Managers

  • Operations Managers

  • Client Ledger Transactions

  • Purchase Sale Creations

  • Day end reconciliations

  • Super Users

  • Branch Managers

  • Operations Managers

  • Standard Reporting Module

  • Advanced Business Reports

  • All Roles

  • Miscellaneous Tools & Features

  • Branch Managers

  • Super Users

  • Operations Managers

  • Updating Client and Loan Information

  • Maintain Operation Data e.g. employers, suppliers, areas etc.

  • Adding new users and devices.

  • Super Users only

  • Modifying Branch / Company and Loan Configuration Settings

  • Adjusting Lending Parameters

Additional Documentation

In addition to this User Guide, we maintain a comprehensive library of supporting documentation to provide further assistance on topics that may not be covered here. These resources include detailed guides, FAQs, troubleshooting tips, and best practices to help you address specific needs or challenges.

What's New Website

Staying up to date with the latest advancements will help you make the most of new features—be sure to visit our What's New website for updates.

FAQ - Frequently Asked Questions Website

For those just getting started, our FAQ website is a valuable resource, offering a curated list of common questions asked by new users. You can access these resources using the links below.

If you feel that our documentation doesn’t fully meet your needs or if you have a specific question and would like a more personalized response from our development or support team, please don’t hesitate to contact us at the email address below. We’d love to hear from you!

support@modalityapps.com
Origination Menu
Collections Menu
Transactions Menu
Reporting Menu
Tools Menu
Maintenance Menu
Setup and Config
What's New | What's New
Frequently Asked Questions | FAQ
Logo
Logo