Adverse Configuration

Mobiloan employs a robust system for managing adverse loans. Overdue loans are tracked daily, with the system incrementing a counter to monitor the number of days past due. Once the loan reaches the predefined handover or write-off period, automated actions are triggered.

Adverse Configuration - Screen Layout

Auto Handover Feature

Enabling the Auto Handover feature initiates an automated process where:

• The system automatically submits an adverse listing to the credit bureau upon reaching the handover period.

• The loan status in Mobiloan is updated to 'Handed Over'.

Auto Write-Off Feature

The Auto Write-Off feature is the final stage in the adverse loan management process. Once activated, the system will:

• Automatically write off the loan.

• Update the credit bureau accordingly.

• Permanently restrict future lending to the client.

Option	Description
Overdue Loan Handover Period	Sets the number of days after which an overdue loan is handed over. The default industry standard is 120 days.
Only Auto Handover After Day in Month	Specifies the day of the month from which automatic loan handovers will start. Loans overdue before this day will not be handed over automatically.
🔛 Auto Handover Loans Toggle Switch	Enables or disables automatic loan handovers after a specified number of days.
Overdue Loan Write-off Period	Sets the number of days after which an overdue loan is written off. The default value is 92 days.
Only Auto Write-off After Day in Month	Specifies the day of the month from which automatic loan write-offs will start. Loans overdue before this day will not be written off automatically.
🔛 Auto Write-off Loans Toggle Switch	Enables or disables automatic loan write-offs.

Automation options

Option	Description
Place client on hold upon failed receipt	The client will be automatically placed on hold if a debit order repayment fails.
Block new loan if open collection ticket	Prevents a client from taking a new loan if there's an outstanding collection ticket.